About Points
1. An Amazing 3% Back!
Every time you spend HK$10.00, you can earn points equivalent to 3% of the amount.
2. 10 Points = 1 HKD Points
Points can only be used on your next purchase.
3. Receive the same rate with any payment method
Any form of payment and receive a 3% back.
- Q1I'm new to b.glen and I'm thinking about buying. How many points will I receive and what are they worth?
- You can earn points equivalent to 3% of the amount every time you spend HK$10.00. 10 points = 1HKD. You can get 3 points every time you spend HK$10.00. Points will be treated as cash and automatically used for your next purchase.
- Q2Can I earn and use points on the same purchase?
- Unfortunately no, points will be added after your order has been shipped. Please use our points on your next purchases.
- Q3At what point will points be added into my account?
- Points will be added into your account after your order has been shipped.
- Q4At the checkout, if I use a $10 OFF coupon, will I receive points based before or after the coupon?
- Points will be calculated after the coupon is applied.
- Q5If I returned a product, what will happen to my points?
- We will subtract points for only the items returned from your stored points.
- Q6Do points expire?
- The validity period is until December 31 of the second year after the points are earned.
There are also "Store credits", all of which have a validity period, and will not be subject to this clause. - Q7Can I transfer my points?
- Unfortunately no, you can not transfer points.
- Q8Can I use a coupon and points on the same purchase?
- Yes! A valid coupon and points can be used on the same purchase.
- Q9Can I exchange my earned points for cash?
- Unfortunately no, we can not exchange points into cash. Please use our points on your next purchases. 1 Point = 10 cents
- Q10How do I check how many points I have?
- You could check your points after logging into our website on "Users Page".